Items where Author is "Pernici, B."
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Book Section
Date | Author/Title | Document Type | |
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2010 | Benbernou, S. and Brandic, I. and Cappiello, C. and Carro, M. and Comuzzi, M. and Kertész, Attila and Kritikos, K. and Parkin, M. and Pernici, B. and Plebani, P. Modeling and negotiating service quality | Book Section |